The health and safety of your customers and employees has never been more important, and they want to know that it’s a top priority for you. When you’re restarting a small business after a massive health crisis, these safety measures are critical.
- Do a deep cleaning and disinfecting before opening, and regularly after.
- Provide extra time daily for cleaning touch points.
- Update your signage! Let people know how important safety is for you and your customers.
- Health & Safety Products like SneezeGuards and Face Shields
- Provide pens at your front desk or checkout stations so customers can go touch free when selecting touchscreens – and take home with them to remember your business!
- Replace door knobs and handles with hooks so people can safely open doors with their forearms
- Have hand sanitizer on hand for customers and employees.
Most likely, your profits and expenditures have changed. Take the time now to lay out a new budget that is both realistic and flexible for your business—give yourself some breathing room as this is an unprecedented time with few comparison points.
Cut costs where you can
- Research any applicable loans or aid programs, as well as crowd-funding platforms
Let People Know You’re Open for Business
- Put banners and signs outside your business that clearly say “we’re open!”
- Re-focus your online marketing, whether it’s on social media to note that you’re now open
- Run a direct mail campaign with small, affordable items like promotional business card magnets that mention your re-opening and business hours
Now’s the time to come together and support your fellow local small businesses who are also learning how to relaunch a business. This is the exact type of good neighbor strategy that will encourage other small businesses to help you, as well as establish yourself as a member of the local community.
- Go through your local chamber of commerce to connect with local businesses
- Replace a national or international supplier with a local one
- Offer to display their business cards and suggest they do the same
Differentiate Your Services
Business will look different once you open your doors again, and while that’s scary, it provides you with the refreshing opportunity to go blue sky with your services or products. Sending out a survey to customers is a great way to glean some insights on what they’re looking for.
- Drive through, pick-up, or delivery options
- Bundled services and products (and discounts, if possible!)
- Quicker treatments or services for those with limited budgets
We hope these tips for how to relaunch a business were helpful—you can always reach out to us on Facebook and Instagram for more advice and product recommendations. We wish you much success as you re-open your doors!
The Hauraney Family